Essentials
Cover one system: Wi-Fi & network, cameras, lighting control, audio, or smart home accessories.
- Business-hours support, Mon–Fri 8am–5pm
- Direct line to an IHD technician
- Remote troubleshooting
- Add more systems for $10/mo each
One local team designs, installs and supports every low-voltage system in your property, on Long Island and in the five boroughs since 2011.
We design and install smart home, audio/video and security systems that match how our clients want their space to feel and function. What started in 2011 as Island High Definition has grown into a go-to integrator for Long Island and the five boroughs.
Systems we specify and install: Control4, Lutron, Sonos, Yamaha, Triad, Araknis Networks, Access Networks, Fortinet, Ubiquiti UniFi, Ring, Nest, Hanwha Vision, Eagle Eye Networks, OvrC, Luma, Turing AI, Samsung, Sony and LG.
Every property gets a system built around how it's actually used, not a one-size package off a shelf.
Inherited wiring, tricky floor plans, legacy gear: we design around it instead of starting over when we don't have to.
Our team re-certifies on new platforms every year, so what we install keeps up with what's next.
Designed to work together, installed by the same team, supported from one phone number.
Business-grade Wi-Fi, switching and firewalls sized to how the space is used, so coverage reaches the backyard and the basement.
Learn more →AutomationControl4 systems that tie lighting, climate, shades, audio/video and security to one app, keypad or remote.
Learn more →LightingLutron and Control4 lighting with scenes, schedules and keypads, indoors and across the landscape.
Learn more →Audio / VideoDedicated theaters and media rooms: display or projection, surround sound, acoustics and control.
Learn more →Audio / VideoSonos, Triad and Yamaha audio in every room, on the patio and around the pool.
Learn more →SecurityCommercial-grade cameras and recorders with remote viewing, from Hanwha, UniFi, Turing AI and Eagle Eye.
Learn more →SecurityCard, fob, keypad and mobile credentials, video intercoms and gate entry for homes and businesses.
Learn more →InfrastructurePre-wire for new builds and renovations, and clean retrofits in finished spaces.
Learn more →AutomationLutron shades on schedules, tied to scenes, or on a single button at bedtime.
Learn more →SecurityManaged Fortinet firewalls and monitoring for homes and offices that need more than a consumer router.
Learn more →ServiceWe take over systems other companies installed: inherited wiring, legacy gear, and setups that never worked right.
Learn more →ServiceMonthly plans with 24/7 support, member rates and seasonal visits.
Compare plans →Whole-home support for your connected home. Pick the coverage that fits, and upgrade anytime.
Cover one system: Wi-Fi & network, cameras, lighting control, audio, or smart home accessories.
Whole-home coverage for everything IHD installed.
Our recommended plan for most homes.
We watch your system, so you don’t have to.
Visits are timed to pool opening and closing, when the backyard comes back to life and when it shuts down for winter. Each visit covers the trip charge and first hour, and tunes up outdoor audio, landscape lighting, outdoor cameras and backyard Wi-Fi. Visits reset on your enrollment anniversary.
No plan, or need more than what’s included? Remote support is $25 per 15 minutes. On-site service is a $225 trip charge that includes the first hour, then $165/hr. Emergency service (nights & weekends) is $250/hr on every tier.
Enrollment. A one-time $149 enrollment fee applies to new Select, Preferred and Premiere members, and is waived when you enroll with a new installation. Pay monthly, or prepay a year for the price of 10 months.
Who answers. Phone, email, chat and monitoring support (by tier) is delivered by Parasol, IHD’s national support partner, under the IHD name. Essentials is supported directly by IHD, Mon–Fri 8am–5pm.
Monitoring means system health. We watch whether devices are online, cameras are recording and storage is working. No one watches your cameras.
A 15–20 minute look at your Wi-Fi, network and connected systems, usually done remotely. You get a plain summary of what’s working, what’s aging out and what we’d fix first. No cost, no obligation.
Installs, service calls and plan visits.
All five boroughs, residential and commercial.
Larger residential and commercial projects.
Share a few details and we’ll follow up to schedule a walkthrough, or call us directly.